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Amazon's customer service guidelines define the split between seller and Amazon responsibilities for handling buyer inquiries, set communication standards, and...
Seller Central Help Hub
Amazon's Print Connect Software License Agreement defines the terms under which sellers may download and use the Print Connect tool, including usage...
Seller Central Help Hub
Amazon enforces adult media rules via automated content scanning and manual review; prohibited keywords like “rape fantasy” trigger removal, and a third...
Seller Central Help Hub
Amazon requires sellers of personal computers to restore hard drives to factory state, comply with all software licensing terms, and include original...
Seller Central Help Hub
Amazon outlines mandatory requirements for international sellers on Amazon.com, covering supported bank accounts, shipping disclosure, USD pricing,...
Seller Central Help Hub
Amazon requires media sellers in the US and Canada to classify DVDs, video games, and music CDs as domestic or international versions, listing each on separate...
Seller Central Help Hub
Covers the tax obligations, customs duties, product compliance requirements, and intellectual property considerations Amazon sellers must address when...
Seller Central Help Hub
Amazon's Account Health Rating gives sellers a real-time view of their account's compliance with performance targets and policies, serving as an early warning...
Seller Central Help Hub
Effective immediately, Amazon Handmade toys must meet CPSIA and state safety rules; items for children under 12 need third‑party lab results, lead‑free...
Seller Central Help Hub
Amazon's Order Defect Rate (ODR) measures the percentage of orders with defects over 60 days. Sellers must keep ODR below 1% or risk account suspension, making...
Seller Central Help Hub
Amazon requires a current Safety Data Sheet (SDS) or exemption sheet for any FBA hazardous‑goods listing; the compliance team reviews uploads within...
Seller Central Help Hub
Amazon Handmade Sports & Outdoors listings must follow the handmade‑only rule, meet standard Sports & Outdoors safety certifications, and include licensed IP...
Seller Central Help Hub
Error Code 56610 blocks any new or edited listings for a brand flagged by Amazon. Sellers receive an email with an appeal link and Amazon typically replies...
Seller Central Help Hub
Chile now applies a 19% VAT on imported goods valued at USD 500 or less. Amazon automatically calculates, collects, and remits this tax, but sellers must keep...
Seller Central Help Hub
Guide for Amazon sellers on how to locate and enter German trademark details from DPMA for Brand Registry enrollment, including trademark office selection,...
Seller Central Help Hub
Error 18623 blocks new or edited ASINs until a brand‑owner approves the seller. Amazon requires invoices dated within the last 180 days (e.g., a $5,200 EcoPure...
Seller Central Help Hub
Amazon's Fine Art category requires pre-approval and has strict rules about eligible artwork types, edition sizes, authentication requirements, and prohibited...
Seller Central Help Hub
Amazon requires all sellers to add California Proposition 65 chemical exposure warnings to applicable product listings using Seller Central tools....
Seller Central Help Hub
Amazon Error 100683 suppresses non-returnable product listings that exceed refund rate thresholds. Sellers must wait seven days, investigate root causes, and...
Seller Central Help Hub
Amazon's Seller Central guide outlines a structured due diligence framework for vetting suppliers, covering legal verification, brand authorization,...
Seller Central Help Hub