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Amazon's Happiness Guarantee lets buyers file claims for service quality mismatches, property damage, unprofessional appearance, unauthorized price changes or...
Seller Central Help Hub
Error 3015 occurs when Amazon matches your product to a restricted category and removes your listing. Understanding the causes and resolution steps helps...
Seller Central Help Hub
Amazon requires pure white backgrounds (RGB 255,255,255) on main product images. Non-compliant images — including those with borders, frames, or editing...
Seller Central Help Hub
Amazon's product compliance reference covers safety requirements, recalled product prohibitions, category-specific certifications, and validation lab standards...
Seller Central Help Hub
Amazon has frozen enrollment for the postage‑stamps program, allowing only sellers approved before the freeze to list. Listings must meet both general Amazon...
Seller Central Help Hub
Amazon added on-time delivery as a formal eligibility requirement for Seller Fulfilled Prime starting October 2023. Sellers must now meet minimum delivery...
Seller Central Help Hub
Amazon flags certain products as potentially hazardous at ASIN creation, requiring sellers to manually authorize returns and coordinate hazmat shipping...
Seller Central Help Hub
Amazon's condition guidelines for Electronics, Camera & Photo, and PC categories define specific standards for listing products as New, Renewed, or Used. These...
Seller Central Help Hub
Amazon prohibits the sale of functional slot machines, lottery tickets, and real-money gambling devices, but allows non-functional decorative or toy versions....
Seller Central Help Hub
Amazon's general listing restrictions require all sellers to comply with applicable laws, regulations, and Amazon's own marketplace policies when listing...
Seller Central Help Hub
Amazon's textbook selling policy requires exact ISBN matching, prohibits teacher's editions and pirated copies, and sets specific rules for international...
Seller Central Help Hub
Amazon's APEX program lets US utility patent owners request neutral evaluation of potential patent infringement on marketplace listings, with a structured...
Seller Central Help Hub
Explains how Amazon sellers must handle customer returns on international orders, covering required return methods based on whether the seller's return address...
Seller Central Help Hub
Covers Japan's customs duties, consumption tax, non-resident import agent requirements, product safety certifications (PSE/PSC marks), labeling laws, and food...
Seller Central Help Hub
Error 990103 occurs when Amazon listings contain prohibited phrases such as unverifiable marketing claims, time-sensitive promotional language, or restricted...
Seller Central Help Hub
Amazon Brand Registry now lets sellers in the US, Canada, and Mexico stores file trademark infringement reports using common law rights, even without a...
Seller Central Help Hub
Amazon prohibits prurient or sexually suggestive product images, including exposed anatomy, suggestive posing, and child modeling for intimate apparel. Sellers...
Seller Central Help Hub
Amazon's guide for service providers on avoiding Happiness Guarantee claims through proactive communication, proper scope management, thorough documentation,...
Seller Central Help Hub
Guide for Amazon sellers on how to locate and enter Canadian trademark details from CIPO into their Amazon Brand Registry application, including status...
Seller Central Help Hub
Error 100588 flags product images with non-white backgrounds. While it won't suppress your ASIN, affected images may not display to customers, impacting...
Seller Central Help Hub