Overview

Amazon enforces specific condition guidelines for products listed in the Electronics, Camera & Photo, and PC categories. These standards go beyond the platform's general condition definitions and establish stricter requirements for how sellers describe and classify the physical and functional state of items in these high-value categories. Understanding these guidelines is essential for maintaining listing accuracy, avoiding policy violations, and ensuring a positive customer experience.

Key Points / What Sellers Need to Know

• Category-specific rules apply - Electronics, Camera & Photo, and PC products are subject to additional condition requirements beyond Amazon's general guidelines, reflecting the higher customer expectations in these categories.
• Approval may be required - Some products within these categories require sellers to obtain approval before listing, particularly for items sold in Used or Renewed conditions.
• All original accessories matter - For items listed as New, the product must include all original manufacturer accessories, manuals, and packaging components with no signs of prior use.
• Functional testing is mandatory - Used and Renewed items must be fully tested and confirmed to be in working order before listing, with any defects or missing components clearly disclosed.
• International versions have special rules - Products that are international or region-specific versions must comply with additional listing policies and may require specific disclosures in the product listing.
• Condition misrepresentation risks account health - Listing a product in the wrong condition is a policy violation that can result in listing removal, account warnings, or suspension.

Condition Definitions for Electronics, Camera & Photo, and PC

Products listed as New must be factory-sealed, unused, and undamaged with all original manufacturer accessories, warranties, and documentation included. The packaging must be intact and in original condition, with no signs of previous opening or handling. Any product missing original accessories or showing signs of prior use cannot be listed as New, even if it is otherwise in perfect working condition.