Overview

Error 3015 is a listing error that Amazon sellers encounter when a product they are selling becomes matched to a restricted product category or is otherwise deemed ineligible for the Amazon catalog. When this error triggers, Amazon automatically removes the affected offer, which can disrupt sales and inventory planning. Understanding why this error occurs and how to respond is essential for maintaining uninterrupted selling operations.

Key Points / What Sellers Need to Know

• Automatic offer removal — When Error 3015 fires, Amazon removes your listing from the catalog without prior warning. You will not be able to sell the affected product until the issue is resolved.
• Product restriction match — The error indicates that your product now matches an item Amazon considers restricted. This can happen even if the product was previously approved for sale.
• Catalog eligibility standards — Amazon applies safety, regulatory, legal, and quality considerations that determine which products can appear in its marketplace. These standards evolve over time.
• Participation agreement governs appeals — If you believe the restriction is applied in error, Amazon directs you to review the terms of your seller participation agreement as a first step toward resolution.
• Not always permanent — In many cases, sellers can resolve this error by providing documentation, applying for ungating, or correcting listing details that triggered the restriction.

Why This Error Occurs

Amazon continuously updates its restricted products list based on regulatory changes, safety concerns, customer complaints, and legal requirements. A product that was previously allowed may become restricted if new regulations are enacted, if the product is reclassified, or if Amazon's internal review identifies compliance risks. Error 3015 can also appear when a product's ASIN is merged with or matched to another ASIN that falls under a restricted category. In some cases, changes to your listing information — such as updated keywords, titles, or product attributes — can cause Amazon's automated systems to re-evaluate and flag the product. Sellers who deal in categories that border restricted zones, such as supplements, topicals, electronics, or certain household goods, are more likely to encounter this error.