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Amazon's product detail page rules govern how sellers create, format, and edit listings. These policies cover title length, prohibited content, ASIN creation,...
Seller Central Help Hub
Amazon now requires all intimate apparel—bras, panties, shapewear, swimwear—to be listed only as 'New' and shipped in factory‑sealed original packaging....
Seller Central Help Hub
DAC7 is an EU directive requiring Amazon to collect, verify, and report seller tax and financial data to EU authorities. Sellers must provide TINs, VAT...
Seller Central Help Hub
Amazon's Order Performance program requires Order Defect Rate (ODR) under 1 %, Late Shipment Rate below 4 %, and Pre‑Fulfillment Cancellation Rate under 2.5 %,...
Seller Central Help Hub
Amazon's comprehensive policy on selling drugs, controlled substances, and drug paraphernalia, covering OTC drug requirements, prohibited substances including...
Seller Central Help Hub
Error 100613 blocks price updates when a SKU exceeds its category‑specific ceiling (e.g., a $6.20 grocery price over a $5.00 limit). The error appears in the...
Seller Central Help Hub
Amazon's drop shipping policy allows third-party fulfillment only if the seller remains the sole identified seller of record on all packaging, invoices, and...
Seller Central Help Hub
Amazon's appeal questionnaire process allows suspended sellers to request reinstatement by identifying root causes, outlining corrective actions, and...
Seller Central Help Hub
Amazon's Valid Tracking Rate (VTR) measures the percentage of seller-fulfilled packages with valid tracking IDs. Sellers must maintain at least 95% VTR or risk...
Seller Central Help Hub
Error 19058 blocks a listing when the seller's account country does not match the target marketplace. The cross‑border approval process, accessed via the...
Seller Central Help Hub
Amazon's service performance requirements define the key metrics sellers must maintain — including Order Defect Rate, cancellation rate, and delivery...
Seller Central Help Hub
Error 18644 appears when the primary image background is not pure white (RGB 255, 255, 255). Amazon suppresses the ASIN, removing it from search until a...
Seller Central Help Hub
Amazon now runs two dedicated COVID‑19 storefronts—one for healthcare/government buyers and one for commercial, school and non‑profit buyers. Sellers must...
Seller Central Help Hub
Error 100233 flags profanity, hate symbols, or disallowed text in any product image (main, secondary, infographic). Sellers must locate the flagged slot via...
Seller Central Help Hub
Effective immediately, Amazon blocks all consumable tobacco (cigarettes, cigars, chewing tobacco, etc.) and every vaping device, while only permitting...
Seller Central Help Hub
Error 100362 suppresses a new ASIN when it violates Amazon’s quality standards, such as using a duplicate UPC or missing required images. The listing stays...
Seller Central Help Hub
Amazon's comprehensive policy guide on product reviews, seller feedback, and customer communications. Covers approved request methods, prohibited practices...
Seller Central Help Hub
Effective immediately, Amazon mandates that used or renewed phones—e.g., a Samsung Galaxy S23 listed as “Used – Very Good”—must have all Google/Apple/carrier...
Seller Central Help Hub
Amazon's Delivery with Service (DWS) return policy, effective early 2024, replaces the standard prepaid label with an email alert to the seller. Sellers must...
Seller Central Help Hub
Amazon requires business‑owner certifications (e.g., small‑business, women‑owned) to be renewed before expiration; expired certifications remove the badge and...
Seller Central Help Hub