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Amazon's anti-counterfeiting policy requires all products to be authentic, with violations leading to account suspension, payment withholding, inventory...
Seller Central Help Hub
Amazon's Order Defect Rate (ODR) measures the percentage of orders with defects over 60 days. Sellers must keep ODR below 1% or risk account suspension, making...
Seller Central Help Hub
Starting July 2024 Amazon will require every seller of electronic items to comply with all applicable federal, state and local e‑waste laws. More than a dozen...
Seller Central Help Hub
Error 100233 flags profanity, hate symbols, or disallowed text in any product image (main, secondary, infographic). Sellers must locate the flagged slot via...
Seller Central Help Hub
Amazon now bans all lock‑picking kits, slim‑jims, lock‑picking guns, vehicle master keys and theft‑enabling devices such as sensormatic tag detachers. The...
Seller Central Help Hub
Amazon now mandates that any SKU with nudity, profanity, graphic violence or realistic adult replicas be sealed in a black opaque bag of at least 1.5 mil...
Seller Central Help Hub
Amazon's trade control laws page outlines seller obligations under US sanctions, export controls (EAR/ITAR), anti-boycott rules, and import requirements — with...
Seller Central Help Hub
Amazon's service performance requirements define the key metrics sellers must maintain — including Order Defect Rate, cancellation rate, and delivery...
Seller Central Help Hub
Amazon requires business‑owner certifications (e.g., small‑business, women‑owned) to be renewed before expiration; expired certifications remove the badge and...
Seller Central Help Hub
Amazon now enforces global supply‑chain standards that can exceed local law. Sellers must be ready to provide sourcing records, factory audits or...
Seller Central Help Hub
Amazon Error 18685 blocks a listing when any trademark symbol (™/®) or brand name appears without permission. The “Fix Listing Errors” page highlights the...
Seller Central Help Hub
Amazon requires 100 % curbside‑recyclable packaging and a 120‑second unboxing test for FFP compliance, which is achieved through SIPP certification. Certified...
Seller Central Help Hub
Amazon now blocks any seller display name containing its trademarks—such as “Amazon”, “Prime”, “FBA”, “AWS”, “Kindle”, “Whole Foods”, “PillPack”, or...
Seller Central Help Hub
Amazon requires all pesticide and pest control products to comply with FIFRA and EPA regulations. Products making antimicrobial, antibacterial, or pest-related...
Seller Central Help Hub
Amazon Handmade Sports & Outdoors listings must follow the handmade‑only rule, meet standard Sports & Outdoors safety certifications, and include licensed IP...
Seller Central Help Hub
Amazon can place seller-fulfilled accounts under review for up to 30 days, suspending listings and holding disbursements while verifying delivery performance....
Seller Central Help Hub
Error 18644 appears when the primary image background is not pure white (RGB 255, 255, 255). Amazon suppresses the ASIN, removing it from search until a...
Seller Central Help Hub
On March 12 2026 Amazon began suppressing listings that display a mannequin or similar prop in the primary product image, issuing error code 18185. The ASIN is...
Seller Central Help Hub
Error 18551 is Amazon's trademark misuse violation, triggered when sellers use unauthorized brand names, logos, or trademark symbols in listings. Unresolved...
Seller Central Help Hub
Amazon now enforces a strict New‑only policy for all medical devices, requiring sealed manufacturer packaging and all original accessories. Sellers must obtain...
Seller Central Help Hub