Overview

Amazon’s Responsible Sourcing program now obliges sellers to prove where each product originates. When Amazon sends a sourcing‑documentation request, sellers must furnish invoices, receipts, or comparable records that trace the item back to the original factory. Missing the deadline can trigger listing removal, selling limits, or payment holds, making swift compliance essential.

Key Points

• Full chain visibility required — Documentation must show the product’s path from the final manufacturer to your inventory, even if you bought the goods through distributors or wholesalers. For example, a seller of kitchen gadgets who purchases from a regional distributor must also provide the distributor’s invoice that references the original factory.
• Sales‑volume alignment — The paperwork you submit has to match the quantity you sold on every Amazon marketplace in the past 365 days. If you moved 5,000 units of a Bluetooth speaker across North America, the invoices you upload should cover at least that number of units.
• Supplier contact information mandatory — Amazon asks for phone numbers, email addresses, and physical locations for every supplier and the ultimate manufacturer. In practice, a seller of organic teas must list the tea farm’s address and the wholesale importer’s contact details.
• Pricing can be blacked out — You may redact unit prices on invoices, but all other fields—product description, dates, quantities, and supplier names—must stay legible. A seller can blur the $12.50 price line while leaving the “500 ml amber glass bottle” description visible.
• Highlight affected ASINs — Circling or shading the specific ASINs under review speeds up Amazon’s verification. For instance, a seller with ASIN B07XYZ123 should draw a box around that identifier on each uploaded document.

How to Submit Your Documentation

1. Open the compliance notification — Log into Seller Central, go to the “Performance” tab, and click the “Account Health” link where the Responsible Sourcing alert appears. You’ll see the flagged ASINs listed with a “Submit Documents” button.