Update: New metrics in the Replenishment API
In early 2024 Amazon added three new fields—LOST_REVENUE_DUE_TO_OOS, SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REORDERS, and SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REVENUE—to the getSellingPartnerMetrics endpoint. The metrics return dollar‑loss estimates (e.g., $5,270.45) and subscriber‑vs‑non‑subscriber averages (e.g., 3.1 vs 1.7 orders) for a selected dateRange such as 2024‑01‑01 to 2024‑03‑31.
Overview
In early 2024 Amazon added three new performance indicators to the Replenishment API. The metrics—LOST_REVENUE_DUE_TO_OOS, SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REORDERS, and SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REVENUE—are now delivered through the getSellingPartnerMetrics call. Sellers who automate inventory planning should start tracking these fields to prevent stock‑outs, fine‑tune subscription tactics, and lift overall profit margins.
Key Points
- LOST_REVENUE_DUE_TO_OOS — Shows the estimated dollar value lost when a SKU is out of stock; a bestseller unavailable for three days might report $4,200 in missed sales.
- SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REORDERS — Returns the mean number of repeat purchases per customer segment over the past 12 months, such as 2.8 orders for Prime subscribers versus 1.5 for non‑subscribers.
- SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REVENUE — Calculates the average revenue per order for each segment during the same 12‑month window, for example $38 per subscriber order compared with $27 per non‑subscriber order.
- Single‑Payload Delivery — The new fields appear in the same JSON response as existing replenishment data, eliminating the need for extra endpoint calls.
- Actionable Insight Potential — By linking lost‑revenue numbers to lead‑time and safety‑stock settings, sellers can model how tighter or looser inventory buffers affect the bottom line.
How the Updated Replenishment API Works
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Request Assembly — The seller issues a GET to /getSellingPartnerMetrics, supplying required authentication headers and optional parameters like marketplaceId and dateRange.
Example: A US‑based seller requests metrics for 2024‑01‑01 through 2024‑03‑31, attaching AWS IAM credentials and a valid SP‑API access token. -
Response Composition — Amazon returns a JSON object whose metrics section now contains the three new fields, each populated with numeric values for the selected period.
Example: The payload includes , , and .
Analysis & Recommendations
Why This Matters
Sellers can now quantify stock‑out cost in dollars and compare repeat‑purchase behavior between Prime and non‑Prime customers, enabling data‑driven safety‑stock adjustments and subscription promotions. For example, a SKU with $7,800 lost revenue can trigger a 20% safety‑stock increase, while a vitamin line showing 3.6 subscriber reorders can be added to Subscribe‑and‑Save.
Key Takeaways
- Three new metrics appear in the metrics section of getSellingPartnerMetrics as of early 2024.
- LOST_REVENUE_DUE_TO_OOS reported $5,270.45 for a SKU in the sample payload.
- SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REORDERS returned 3.1 for subscribers and 1.7 for non‑subscribers.
- SUBSCRIBER_NON_SUBSCRIBER_AVERAGE_REVENUE showed $42.60 vs $29.80 per order for subscriber vs non‑subscriber.
Recommended Actions
- →In Seller Central, navigate to the SP‑API console and test GET /getSellingPartnerMetrics with a dateRange (e.g., 2024‑01‑01 to 2024‑03‑31) to view ...
- →Update your inventory‑management scripts to pull LOST_REVENUE_DUE_TO_OOS and set a rule: if value > $5,000, increase safety‑stock by at least 15%.
- →Add the subscriber metrics to your sales dashboard (e.g., QuickSight) to monitor average reorders and revenue per segment for pricing and subscript...
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