Understanding Promotion Feed Error 30010: Invalid Promotion Type
Error 30010 is returned when the promotion feed’s “Type” column does not match the exact strings “PurchaseDiscount” or “PurchaseDiscountShipping”. The validator is case‑sensitive and rejects values with extra spaces or different capitalization, causing feed rejection and delayed promotions.
Overview
Amazon sellers who upload promotions via inventory feeds may see error code 30010 when the promotion type field contains an invalid value. The error signals that the “Type” entry does not align with any of the promotion types Amazon’s feed processor recognizes. Fixing the value is essential because a rejected feed postpones the activation of time‑sensitive deals and can cost sellers sales during peak traffic periods.
Key Points
- Error 30010 definition — The feed processor flags the record when the “Type” column contains a string that Amazon does not list as a valid promotion type. For example, entering “DiscountPurchase” instead of the exact term triggers the error.
- Only two feed‑compatible types — Amazon currently accepts PurchaseDiscount and PurchaseDiscountShipping as the sole promotion types in feed uploads. Any other label, such as “FreeShip” or “BuyOneGetOne,” will be rejected.
- Case‑sensitivity and spacing matter — The feed parser treats “purchasediscount” and “PurchaseDiscount ” (with a trailing space) as incorrect, even though the meaning appears identical to a human reviewer.
- Common sources of the mistake — Manual edits, outdated third‑party templates, or copy‑pasting from old documentation often introduce hidden characters or subtle typos that cause the mismatch.
- Impact on promotion timing — Because the feed is rejected, the promotion never appears on the marketplace until the seller corrects the type and resubmits, potentially missing holiday spikes or Lightning Deal windows.
How Promotion Feed Validation Works
- Feed ingestion — Amazon’s backend reads each line of the uploaded promotion file and extracts the “Type” field. Example: A seller submits a CSV row with
Type=PurchaseDiscount. - Value comparison — The system checks the extracted string against a whitelist that contains only “PurchaseDiscount” and “PurchaseDiscountShipping.” Example: The same row is compared; if the value matches exactly, the check passes.
Analysis & Recommendations
Why This Matters
A rejected promotion feed prevents time‑sensitive deals from going live, causing sellers to miss peak traffic periods such as holidays or Lightning Deal windows. The error can be triggered by a single misplaced character, so precise validation is essential to avoid revenue loss.
Key Takeaways
- Error 30010 occurs when the Type field is not exactly "PurchaseDiscount" or "PurchaseDiscountShipping".
- The feed parser is case‑sensitive and treats trailing spaces (e.g., "PurchaseDiscount ") as invalid.
- Only the two types "PurchaseDiscount" and "PurchaseDiscountShipping" are accepted; any other label like "FreeShip" is rejected.
- A rejected feed delays promotion activation, potentially missing holiday spikes or Lightning Deal windows.
Recommended Actions
- →In Seller Central, open the promotion CSV and apply a formula (e.g., =OR(A2="PurchaseDiscount",A2="PurchaseDiscountShipping")) to flag any invalid ...
- →Upload a single‑record test file via Seller Central > Inventory > Add Products via Upload to verify no 30010 errors.
- →Check third‑party listing tools settings in Seller Central > Settings > Integration to ensure they insert the exact strings "PurchaseDiscount" or "...
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