Overview

Amazon provides sellers with detailed order report feeds that include two important field groups: CustomizationInfo and CustomerOrderInfo. These fields give sellers structured data about each order and listing, helping them track sales, manage inventory, and fulfill orders efficiently. Understanding what each field contains is essential for sellers who rely on order reports for accounting, analytics, or integration with third-party tools.

Key Points / What Sellers Need to Know

• Report fields vary by account type — The specific fields included in your order report feeds depend on your seller account configuration, so not every seller will see every field listed below.
• CustomizationInfo covers listing-level data — These fields describe the product itself, including condition, identifiers like SKU and ASIN, listing dates, and item weight.
• CustomerOrderInfo covers order-level data — These fields describe the transaction, including the order ID, sales channel, marketplace URL, shipping details, and scheduled delivery windows.
• Scheduled delivery fields are time-zone aware — Reports include separate fields for delivery start time, end time, and the associated time zone, which is important for sellers offering scheduled delivery options.
• SKU and listing IDs are seller-defined — Your SKU is your own unique product identifier, while the Amazon-generated listing ID follows a specific format of four digits, a capital letter, and six additional digits.

CustomizationInfo Fields

The CustomizationInfo section of your order report contains fields that describe the product listing itself. This includes the item condition and condition type, which provides additional detail beyond the basic condition classification. You will also find the listing ID, an Amazon-generated identifier created when you first list a product, as well as the date the item was originally listed. Product identifiers such as UPC and ASIN are included, along with the item title, which may contain supplementary information like the product type. The item weight field is also part of this group, which can be useful for shipping calculations and inventory management.