Overview

Amazon's Shipment Performance dashboard is a centralized tool within Seller Central that helps FBA sellers monitor and manage issues identified during the receiving process at Amazon fulfillment centers. The dashboard aggregates shipment problems detected over the past 120 days, categorizes them by severity, and highlights recurring patterns that may need immediate attention. For sellers who rely on FBA, staying on top of this dashboard is essential to keeping inventory flowing smoothly and avoiding costly disruptions.

Key Points / What Sellers Need to Know

• 120-day rolling window — The dashboard tracks and displays shipment problems identified during receiving over the past 120 days, giving sellers a comprehensive view of recent performance trends.
• Three severity levels — Problems are classified into three tiers: critical (red), elevated (yellow), and standard (blue), allowing sellers to prioritize which issues to address first.
• Recurring issues flagged — The dashboard doesn't just show one-off problems. It highlights repeated issues that may indicate a systemic process failure in your prep, labeling, or shipping workflow.
• Faster inventory availability — By proactively resolving flagged problems, sellers can reduce receiving delays and get their inventory listed and available for sale more quickly.
• Direct operational impact — Unresolved critical-level problems can lead to coaching warnings, additional fees, or even restrictions on future shipments if left unaddressed.

How the Dashboard Works

When your FBA shipments arrive at an Amazon fulfillment center, warehouse staff inspect and process the incoming inventory. During this receiving process, any discrepancies or issues are logged — such as missing labels, incorrect box contents, damaged items, or quantity mismatches. The Shipment Performance dashboard collects all of these problem records and presents them in a single, organized view. Problems are grouped by type and assigned a severity level based on their frequency and impact. Critical-level issues appear in red, signaling that they require urgent attention. Elevated-level problems show in yellow as a warning that the issue is becoming more frequent. Standard-level items appear in blue and represent lower-priority concerns that should still be monitored.