Overview

The Order Details Report is a key Seller Central report that provides a comprehensive breakdown of every new order a seller receives. Generated automatically at intervals set by Amazon (as frequently as every 15 minutes), this report contains all the data sellers need to process, fulfill, and track their orders efficiently. Whether you handle a handful of daily orders or thousands, understanding the fields in this report is essential for smooth operations.

Key Points / What Sellers Need to Know

• Report frequency is customizable — Amazon works with sellers to set the generation schedule, which can range from every 15 minutes to daily, depending on order volume and operational needs.
• XML format is available but not default — Order reports are not delivered in XML by default. Sellers who need XML output must contact Seller Support to have this option configured on their account.
• Each report captures new orders only — The report includes orders received since the last report was generated, preventing duplicate data and keeping each file manageable.
• Tax and fee data is included at the item level — The report breaks down tax collection, jurisdictions, taxable and non-taxable amounts, and fees for each line item, which is valuable for accounting and compliance.
• Handling and transit time calculations are documented — The report includes detailed metadata about how Amazon determined delivery estimates, including handling time sources and transit time calculations.

Report Structure and Core Fields

The Order Details Report organizes data around two primary levels: the order level and the item level. At the order level, each entry includes an OrderID (Amazon's unique identifier for the entire order regardless of how many items it contains), a SessionID (which links separate orders placed during the same buying session), the Date the order was placed, and a Posted Date indicating when the buyer's credit card was charged and processing was completed. Billing information is broken into components including email, name, and phone number. Fulfillment data includes the shipping method, service level, and destination address fields. Business-to-business orders also include a provided by the buyer, a field indicating which type of business price was used, and a flag indicating whether the order came from an Amazon Business customer.