Overview

Amazon requires sellers participating in its services program to pass a business background check as part of the registration process. This verification step helps Amazon ensure that service providers operating on its platform meet baseline credibility and legitimacy standards. For sellers looking to expand their business through Amazon's service-based offerings, understanding this process — and knowing what to do if additional information is requested — is essential to avoiding delays.

Key Points / What Sellers Need to Know

• Automatic initiation — The business background check begins automatically once you complete your registration for the program. There is no separate step required to trigger it.
• Additional information requests — If Amazon cannot verify your business using the data you provided during registration, you will receive an email asking for supplemental documentation.
• Status tracking — An Amazon representative will keep you updated on the progress of your background check throughout the review period.
• "Need Info" status — If your application shows this status, it means Amazon was unable to complete the check and requires additional documents from you.
• 48-hour review window — Once you submit the requested documents, Amazon typically processes them within 48 hours.

How the Background Check Process Works

When you register for Amazon's services program, the platform automatically initiates a business background check using the information you provided during sign-up. This typically includes your business name, address, ownership details, and any licensing information. In many cases, Amazon can verify your business through existing databases and public records without requiring anything further from you. However, if the automated verification is inconclusive or if there are discrepancies in your registration data, Amazon will reach out via email to request supporting documents. Throughout this process, an assigned Amazon representative serves as your point of contact for status updates and any questions you may have.

Required Documentation

If your background check status shows as "Need Info," you will need to submit at least two of the following documents to Amazon's verification team at [email protected]: