Overview

Amazon's 900000 series error codes are system-level errors that sellers encounter when submitting product listing feeds through Seller Central or via API integrations. These errors typically relate to image processing failures, product identifier mismatches, and data validation issues during feed submissions. Understanding what triggers each code is essential for resolving listing problems quickly and keeping your catalog accurate.

Key Points / What Sellers Need to Know

• Error 990002 — Image processing failure — This error occurs when Amazon's system cannot process an image submitted with a product listing. The image file may be corrupted, in an unsupported format, or fail to meet Amazon's technical requirements for product images.
• Error 990003 — Image and product ID mismatch — This error is triggered when the image you submit does not correspond to the correct product identifier (ASIN, UPC, or SKU). Amazon's system cross-references images with product data, and a mismatch will cause the submission to be rejected.
• Error 990100 — Feed processing error — A general feed-level processing error indicating that Amazon's backend encountered an issue while ingesting your product data. This can stem from malformed XML, incorrect field values, or temporary system issues.
• Error 990103 — Data validation failure — This error signals that one or more data fields in your product feed did not pass Amazon's validation checks. Common causes include missing required attributes, values that exceed character limits, or data types that don't match the expected format for a given field.
• Error 990190 — System-level rejection — A catch-all system error that typically indicates Amazon's internal processing pipeline rejected the submission. This may be caused by rate limiting, temporary service disruptions, or conflicts with existing catalog data.

How These Errors Occur

The 900000 series errors are generated during the feed processing stage of product listing creation or updates. When you submit a product feed — whether through Seller Central's Add Products tool, a flat file upload, or an API integration — Amazon's systems parse and validate every field and associated asset. If any element fails validation, the system returns one of these error codes in your processing report. Unlike 8000-series errors that relate to category-specific attribute issues, the 900000 series deals with fundamental data integrity and system-level processing problems. Sellers who use bulk upload tools or third-party listing software are especially likely to encounter these codes when feed formatting doesn't align perfectly with Amazon's requirements.