Overview

Amazon's Seller Wallet is a financial tool that allows marketplace sellers to hold and manage their earnings directly within the Amazon ecosystem. Setting up Seller Wallet requires a registration and verification process that can trip up sellers who aren't prepared with the right documentation. This guide breaks down the most common questions around Seller Wallet registration, including how to complete verification, which business type to select, and what to do if you run into issues.

Key Points / What Sellers Need to Know

• Verification is mandatory — Amazon requires sellers to submit specific identification and business documentation before Seller Wallet can be activated. Failure to provide the requested information means you won't be able to use the service.
• Business type selection matters — Choosing the wrong business type during registration can delay or block your application, so sellers should carefully confirm their selection before submitting.
• Email is the primary communication channel — Amazon sends verification requests and status updates to the email address associated with your seller account, so keeping that email current is essential.
• Support response time is approximately two business days — If you encounter problems during registration, Amazon's Seller Wallet verification team typically responds within 48 hours.
• Seller Wallet is for business use only — The service is restricted to commercial purposes and cannot be used for personal, family, or household transactions.

How the Registration Process Works

The Seller Wallet registration process begins within Seller Central. Sellers navigate to the Seller Wallet section and follow the prompts to submit their business and identity information. If Amazon's verification team needs additional documentation, they will send an email to the address on file for your seller account. That email will contain a direct link back to the registration page where any missing or incomplete fields are highlighted in red. Once you've filled in the required information, you submit it for verification and wait for a confirmation email. Sellers should watch for correspondence from [email protected], as this is the official address Amazon uses for all Seller Wallet verification communications.