Overview

Starting in September 2023, Amazon will automatically shift any order that is more than two years old into an archived state for sellers on North American and European marketplaces. The archiving runs once a month, removes the order from the regular order list, but still makes the information available through a dedicated CSV report. Sellers must adapt their order‑tracking and reporting processes to keep historic sales data accessible.

Key Points

• Start date — The archiving routine begins on 1 September 2023 and targets every order whose order date is older than 24 months at the time of the monthly run.
• Covered regions — The policy applies to the United States, Canada, Mexico, United Kingdom, Germany, France, Italy, Spain, and all other EU Amazon marketplaces.
• Monthly execution — Each month Amazon scans its order database and archives qualifying records automatically, without any seller‑initiated action.
• UI change — Archived orders disappear from the default “Orders” page in Seller Central, but can be retrieved from the “Archived Orders” report section.
• Report delivery — The archived data is supplied as a CSV file that mirrors the fields of the standard order report, allowing seamless import into existing analytics pipelines.
• Fulfillment status unchanged — Orders that have already been fulfilled, refunded, or cancelled retain their original status; only their placement in the user interface is altered.
• API support — Both the Marketplace Web Service (MWS) and the Selling Partner API (SP‑API) continue to return archived orders when the proper query flags are included.
• Indefinite retention — Amazon stores archived order records forever, ensuring that tax, audit, or warranty inquiries can still be answered.
• Seller responsibility — Sellers must proactively download the archived CSV before the monthly cut‑off if they need the data in another format or location.

How Order Archiving Works

1. — On the first day of each month, Amazon’s backend flags every order whose order‑date exceeds two years; for example, an order placed on 15 July 2021 will be marked for archiving on 1 August 2023.