Overview

Amazon sellers operating from Singapore must complete identity verification as part of the registration process. This involves submitting government-issued photo identification that meets specific formatting and content requirements. Understanding these requirements upfront can help sellers avoid delays and rejected applications during account setup.

Key Points / What Sellers Need to Know

• Accepted document types — Amazon accepts passports, national identity cards (such as Singapore's NRIC), and driving licenses for identity verification purposes.
• Name consistency is essential — The name on your identity document must exactly match the name entered as the primary contact person in your seller account. Any discrepancy will likely result in a rejected application.
• Age requirement applies — The ID holder must be at least 18 years old, as verified by the date of birth shown on the document.
• Country of residence matching — If your identity document was issued by a country different from your country of residence, your proof of address must match your stated country of residence (Singapore).
• Color copies only — Amazon requires color scans or photographs of your documents. Black-and-white copies will not be accepted.

Document Requirements in Detail

Sellers must provide a government-issued photo identity document that is recognized and issued by the country where they hold citizenship or residency. The document must clearly display several key pieces of information: the holder's first and last name, date of birth, a unique identification number, and an expiration date where applicable. When entering these details during registration, sellers must ensure that the date of birth, unique ID number, and expiration date are an exact match with what appears on the physical document. For documents that do not carry an expiration date, Amazon allows sellers to enter a placeholder date set three months from their registration date.

Submitting Your Documents Correctly

Proper document submission is one of the most common stumbling blocks for new sellers. If your identity document contains important information on both sides — such as a signature, expiration date, birth date, or barcode — you must include images of both the front and back. For passports specifically, sellers should note that signatures are typically located on either the first or last page, so those pages should be included in the submission. If the upload interface does not offer separate fields for front and back images, sellers should merge both sides into a single image file before uploading. All submitted images must be in color, clearly legible, and free of glare or obstruction.