Overview

Amazon Seller Central includes a Transactions page that gives sellers a consolidated view of all financial activity in their account between settlement periods. Understanding how to navigate this page is essential for reconciling payments, tracking fees, and investigating individual orders or adjustments that affect your bottom line.

Key Points / What Sellers Need to Know

• Real-time financial snapshot — The Transactions page displays a summary of all charges and credits that have occurred since your last settlement date through the close of the previous business day.
• Multiple transaction types — You can filter by orders, refunds, chargebacks, A-to-Z Guarantee claims, service fees, and other charges to isolate exactly what you need to review.
• Flexible date filtering — Sellers can view transactions by settlement period, a set number of days, or a custom date range to match their bookkeeping needs.
• Order-level search — A built-in search function lets you look up specific transactions using an order number, making it fast to investigate individual payment questions.
• Drill-down capability — Clicking on any transaction amount reveals a detailed breakdown page showing related refunds, adjustments, and other associated activity.

How the Transactions Page Works

The Transactions page serves as your central hub for reviewing all financial movements within your seller account. Every time an order is placed, a refund is issued, a fee is charged, or an adjustment is made by Amazon, it appears here as a line item. The page is organized in a summary format, with each transaction showing key details and an amount column on the right side. By clicking the amount for any given transaction, you can drill down into a detailed view that shows the full history associated with that entry, including any subsequent refunds or adjustments tied to the original order.

Filtering Transactions by Type

Sellers can use the transaction type dropdown menu to narrow down results to a specific category of financial activity. Selecting "All" displays every transaction regardless of type. The "Orders" filter isolates payment activity related to completed sales, while the "Refunds" filter shows only credits issued back to buyers. The "Chargebacks" option surfaces charges or credits specifically tied to credit card disputes — for example, when a buyer contacts their credit card company to contest a charge from your sale. The "A-to-Z Guarantee Claims" filter displays transactions resulting from buyer-initiated claims through Amazon's A-to-Z protection program. Finally, the "Service Fees" and "Other" filters help you track FBA-related fees, inbound transportation charges, subscription costs, and any miscellaneous credits or charges initiated by Amazon.