How to Use Fulfillment by Amazon (FBA) to Ship International Orders
Amazon's guide to using FBA for international orders, covering import requirements by region, the customs process, and three EU fulfillment programs (Pan-European FBA, EFN, and MCI) that help sellers expand across marketplaces.
Overview
Selling internationally through Amazon can significantly expand your customer base, but fulfilling cross-border orders comes with logistical challenges. Fulfillment by Amazon (FBA) offers several programs designed to simplify international fulfillment by handling storage, shipping, and customer service across multiple marketplaces. This reference guide breaks down the key FBA international options available to sellers, including import requirements and EU-specific fulfillment programs.
Key Points / What Sellers Need to Know
- Import requirements vary by marketplace — When using FBA internationally, you generally need to import your products into the country where the fulfillment center is located. The exception is within the European Union, where goods can move between member countries without additional import procedures.
- You are the importer of record — As the seller, you bear responsibility for complying with all export and import laws, customs regulations, and duties in both the source and destination countries.
- Three EU fulfillment programs exist — Sellers in Europe can choose from Pan-European FBA, the European Fulfillment Network (EFN), or Multi-Country Inventory (MCI), each offering different levels of reach and complexity.
- Customs duties and taxes apply — Products shipped to international fulfillment centers may be subject to import taxes, customs duties, and other fees levied by the destination country.
- A seller account is required in each marketplace — Before enrolling in FBA for a specific marketplace, you must first create a seller account in that marketplace.
Import Requirements by Region
When you use FBA to sell internationally, your products must typically be imported into the country where Amazon's fulfillment center is located. For sellers based outside the United States who want to sell on Amazon.com, products need to be imported into the U.S. Similarly, selling on Amazon.co.jp requires importing into Japan, and selling on Amazon.com.au requires importing into Australia. The notable exception is within the EU marketplace countries — the United Kingdom, Germany, France, Italy, and Spain — where goods do not need to be imported between member states. EU-based sellers using FBA can take advantage of Amazon's international programs to fulfill orders across all five European marketplaces without repeated customs procedures.
Analysis & Recommendations
Why This Matters
International expansion is a major growth lever for Amazon sellers, and understanding FBA's cross-border fulfillment options is essential for managing logistics costs, compliance obligations, and delivery performance across multiple marketplaces.
Key Takeaways
- Products must be imported into the country where Amazon's fulfillment center is located, except within the EU where goods move freely between member states
- Sellers are the importer of record and must comply with all customs, tax, and trade regulations in both source and destination countries
- EU sellers have three FBA options: Pan-European FBA (broadest reach, no cross-border fees), EFN (simple single-pool starting point), and MCI (strategic inventory placement for faster delivery)
- Starting with EFN and scaling to Pan-European FBA or MCI is the recommended approach for sellers new to EU marketplaces
Recommended Actions
- →Review import requirements and calculate landed costs (duties, taxes, brokerage) before listing products on a new international marketplace
- →Start with the European Fulfillment Network if you're new to EU selling, then evaluate Pan-European FBA once you have consistent cross-border demand
- →Engage an experienced customs broker and ensure all commercial invoices correctly identify you as the importer of record
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