Overview

Amazon allows sellers to attach product documents — such as user manuals, safety data sheets, and certificates of compliance — directly to their listings through Seller Central. These documents serve a dual purpose: they give customers essential pre-purchase and post-purchase information, and they help sellers meet legal and regulatory requirements for their products. Understanding how to manage product documents is important for any seller whose items require supporting documentation.

Key Points / What Sellers Need to Know

• 17 document types are supported — Amazon recognizes a wide range of product documents, from certificates of analysis and compliance certificates to user manuals, warranty information, safety data sheets, and troubleshooting guides.
• Some documents appear on the detail page, others do not — Documents like user manuals, installation guides, warranty info, and safety information are displayed to customers on the product listing. Technical spec sheets, safety data sheets, and compatibility guides are stored offline and not shown publicly.
• Uploads are store-specific — Document uploads must be completed separately for each Amazon store where you sell, using that store's official language.
• Three upload methods are available — Sellers can upload documents via bulk file templates, the Manage Your Compliance page in Seller Central, or through the API.
• Sellers are responsible for accuracy — Amazon requires that all uploaded documents remain accurate and up to date at all times. Inaccurate or outdated documents could create compliance risks.
• Direct download links are required — When providing document URLs in the upload template, sellers must use direct download links rather than shareable browser-based links.

Supported Document Types

Amazon supports 17 distinct product document types. Documents that are displayed on the product detail page include certificates of analysis, certificates of compliance, emergency use authorizations and amendments, patient and provider fact sheets, installation manuals, instructions for use, user guides, product manuals, safety information, warranty documents, and troubleshooting guides. These are the documents customers can access when browsing your listing. Three additional document types — safety data sheets, specification sheets, and compatibility guides — are stored by Amazon but not shown on the product detail page. Sellers working with regulated products such as chemicals, medical devices, or electronics should pay close attention to which document types apply to their inventory.