Overview

Amazon sellers enrolled in the services program can configure shipping templates to offer local delivery and installation services within specific regions, ship products nationwide, or combine both options. Understanding how to properly set up these templates is essential for sellers who want to expand their service offerings and reach customers in targeted geographic areas.

Key Points / What Sellers Need to Know

• Regional service templates are separate from standard shipping — Sellers offering local services such as delivery and installation need to create dedicated shipping templates distinct from their regular nationwide shipping settings.
• Coverage areas determine where services are available — Each template lets you select specific regions and sub-regions where your services will be offered, giving you granular control over your service footprint.
• Multiple templates support different pricing by region — If you operate in several coverage areas with varying service costs, you can create a separate shipping template for each region with its own pricing structure.
• Templates must be applied to product SKUs — After creating a service shipping template, you need to assign it to the specific SKUs you want to offer with local services.
• Regional delivery registration may be required — If you encounter errors about unassigned transit times or shipping rates, you may need to contact your Amazon representative to be registered for regional delivery.

How to Create a Service Shipping Template

To get started, navigate to the Settings menu in Seller Central and click on Shipping Settings. From the shipping templates tab, select the option to create a new template. Amazon will generate a default template with a default shipping price, which you can then customize. Give your template a descriptive name, clear all existing ship options, and select only the service-specific delivery option. Next, configure your coverage regions by clicking the region selector, which displays a pop-up showing all available regions and sub-regions. Select the areas where you want to offer your services — some regions contain multiple sub-regions that can be individually toggled. Set the shipping fee to the appropriate amount, such as zero dollars if the service fee is built into the product price, and save the template.