How to Schedule Fulfilled by Merchant (FBM) Order Reports in Seller Central
Amazon Seller Central now lets FBM sellers schedule order reports. The default is a daily report at 11 PM UTC with incremental data only, and you can switch to twice‑daily, hourly or custom intervals, selecting either XML or Text (CSV) per schedule.
Overview
Amazon’s Seller Central now lets Fulfilled by Merchant (FBM) sellers automate the delivery of order reports on a recurring schedule. The feature generates a fresh file at the interval you choose, so you no longer need to log in and request a report each time a new order lands. Automating this step can tighten order‑processing timelines and protect your performance metrics.
Key Points
- Incremental data only — Each scheduled report contains only the orders placed since the previous report, so duplicate rows never appear and file sizes stay small.
- Daily default at 11 PM UTC — If you accept the out‑of‑the‑box settings, Amazon creates a report every 24 hours after 11:00 PM UTC, delivering the file before most sellers start work the next morning.
- Adjustable frequency and time — You can switch to a twice‑daily, hourly, or custom‑time schedule to match peak order windows, such as a 9 AM run for morning batches and a 3 PM run for afternoon spikes.
- One format per schedule — The system permits either XML or plain‑text (CSV‑style) output for a given schedule; you cannot receive both formats from the same report configuration.
- Visibility on the FBM Orders page — The current schedule, including frequency and file type, appears directly on the FBM Orders tab, making it easy to verify or edit without navigating away.
How to Set Up Scheduled FBM Order Reports
- Open the FBM Orders tab — Log into Seller Central, hover over Reports, and click FBM Orders. The page shows a “Scheduling” pane on the right side.
- Create a new schedule — If no schedule exists, the pane displays a notice such as “You are not currently receiving scheduled order reports.” Click the Schedule Reports button to launch the configuration window.
- Select report format — Choose XML for automated parsing by inventory‑management software, or Text (CSV) if you prefer to open the file in Excel. Example: a seller using a third‑party ERP selects XML to feed order data directly into the system.
Analysis & Recommendations
Why This Matters
Scheduled reports eliminate manual downloads, cutting up to 30 minutes of daily admin time as shown in the before/after example. Incremental files stay small, reducing bandwidth and storage, and timely data helps keep order‑processing windows tight, protecting performance metrics.
Key Takeaways
- Reports contain only new orders since the previous run, preventing duplicate rows.
- Default schedule is daily at 11 PM UTC.
- Sellers can choose daily, twice‑daily, hourly, or custom intervals such as every 6 hours.
- Each schedule supports a single format: either XML or Text (CSV), not both.
Recommended Actions
- →In Seller Central, navigate to Reports > FBM Orders, click “Schedule Reports”, pick the desired frequency and UTC time, then save.
- →Select the required format (XML or Text (CSV)) in the same pane, activate the schedule, and verify the first file contains only new order IDs.
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