Overview

Amazon sellers sometimes see the error code MYO1001 when they try to create or modify an FBA inbound shipment in Seller Central. The message indicates a temporary outage in Amazon’s backend services, not a mistake in the seller’s shipment details. Fixing the glitch quickly is crucial to keep inventory moving and avoid delays that could affect sales performance.

Key Points

• Origin of the error — MYO1001 is generated by Amazon’s internal systems, so the SKU list, case quantities, or labeling choices are not responsible.
• Typical duration — In most instances the issue resolves itself after a 15‑ to 30‑minute waiting period, allowing the same request to succeed on a second try.
• First‑line remedy — Sellers should pause, then retry the shipment submission without altering the plan.
• Escalation threshold — If the error remains after three separate attempts spaced at least 20 minutes apart, a support case must be opened.
• Evidence collection — Capturing a screenshot of the exact error message and noting the time of each attempt speeds up the support interaction.
• Potential downstream effect — Even a short pause can shift the projected inbound arrival date, which may influence Buy Box eligibility for fast‑moving items.

How to Resolve MYO1001

1. Initial pause — As soon as the error appears, stop all work on the shipment and set a timer for roughly 15 minutes. For example, if the warning pops up while adding a case pack, wait before clicking “Save and Continue.”
2. First retry — Refresh the browser, confirm that the shipment page still lists the correct SKUs and quantities, then attempt to submit again. Sellers who waited 18 minutes before the first retry often see the error disappear.
3. Second pause (if needed) — Should the first retry fail, wait an additional 20 minutes. During this interval, avoid opening extra tabs that interact with the same shipment, as concurrent requests can prolong the backend glitch.