Overview

Amazon's Buy Shipping service allows sellers to purchase and print shipping labels directly within Seller Central. Occasionally, sellers may need to reprint a label — whether due to a printer malfunction, a damaged printout, or simply needing an extra copy. This reference guide covers the process for reprinting labels, important limitations to be aware of, and what to do if you need to make changes to a label you've already purchased.

Key Points / What Sellers Need to Know

• Reprinting is only available for labels bought through Buy Shipping — You can only reprint shipping labels that were originally purchased through Amazon's Buy Shipping service within Seller Central. Labels purchased through external carriers or third-party shipping platforms cannot be reprinted from within Amazon's system.

• Changes require a new label purchase — If you need to modify any information on a shipping label (such as the address, weight, or dimensions), you cannot simply edit and reprint the existing label. Instead, you must request a refund from the carrier for the original label and then purchase a new one with the corrected details.

• Carrier refund policies vary — Each shipping carrier that integrates with Buy Shipping has its own refund process and timeline. Sellers should familiarize themselves with the specific refund procedures for the carrier they used before requesting a label cancellation.

• Browser compatibility matters — Amazon's Buy Shipping feature and label reprinting functionality work best with supported browsers. Using an unsupported or outdated browser may cause errors when attempting to print or reprint labels.

• Troubleshooting resources are available — If you encounter a missing ship method or receive an error when trying to purchase shipping, Amazon provides dedicated troubleshooting resources within Seller Central's Help Hub.

How It Works

Reprinting a shipping label through Amazon Buy Shipping is a straightforward process that takes place entirely within Seller Central. Navigate to your order management page, locate the specific order for which you need a reprinted label, and access the shipping details. From there, you'll find the option to reprint the label that was originally generated. The reprinted label will contain the same tracking number and shipping information as the original, so there is no risk of creating a duplicate shipment or incurring additional charges simply by reprinting.