Overview

Managing your payment card information is a fundamental part of maintaining an active Amazon seller account. Amazon requires every seller to have a valid, internationally chargeable credit or debit card on file, and failure to keep this information current can result in restrictions on your ability to list products, manage inventory, or receive disbursements. This guide breaks down the process of adding, verifying, and troubleshooting card issues on Seller Central.

Key Points / What Sellers Need to Know

• A valid card is mandatory — Amazon requires an internationally chargeable credit or debit card with a billing address in an eligible country. Without one, your selling privileges may be suspended.
• Prepaid and virtual cards are not accepted — Amazon does not allow prepaid cards, gift certificates, checks, or online payment services as charge methods for seller accounts.
• Card verification can take up to 48 hours — While most verifications complete within two minutes, some card issuers and networks may take up to two days to process the update.
• Different cards can be used for different stores — If you sell across multiple Amazon marketplaces, you can assign separate cards to each store.
• Verification failures block account activity — If your card fails verification, you will be unable to manage listings, inventory, shipments, or receive payments until the issue is resolved.

How to Add or Replace a Card

Sellers can add a new credit or debit card through the Account Info section of Seller Central. Navigate to your charge methods settings, where you will have the option to either add a new charge method or replace an existing one. When replacing an existing card, you will select which marketplace store the new card should be assigned to. All card details must be entered exactly as they appear on your card statement, including the cardholder name, card number, expiration date, and billing address. If you are registering a card for the first time, you will be prompted to select the store where the card should apply and then enter the required payment details.

The Verification Process