Overview

Amazon’s “Send to Amazon” workflow is the hub where every FBA inbound shipment is created, monitored, and delivered to a fulfillment center. Knowing how to read the shipping queue, respect cancellation windows, and meet Bill of Lading (BOL) requirements helps sellers avoid refused deliveries, unexpected carrier fees, and stockouts that can hurt sales.

Key Points

• Shipping Queue Dashboard — Shows all active inbound shipments with live status, destination, SKUs, and carrier assignments in a single view.
• Event Timeline Log — Records every milestone (e.g., pickup scheduled, in‑transit, delivered) and provides an audit trail for claims or troubleshooting.
• Cancellation Controls — Allows voiding a shipment before it leaves the carrier, but only within strict windows (24 hours for small parcels, 1 hour for pallets).
• Partnered Carrier BOL Generation — Amazon auto‑creates the BOL, which becomes downloadable by 8 a.m. on the pickup day; sellers must still verify its details.
• Non‑Partnered Carrier BOL Requirements — Sellers must supply a BOL that lists all FBA reference IDs, unit counts, fulfillment center address, SCAC code, and PRO number, or risk refusal at the dock.
• Workflow‑Wide Cancellation Rule — Canceling any shipment in a multi‑shipment workflow cancels every shipment in that group; individual cancellations are not possible.

How the Shipping Queue Works

1. Create a Shipment in Send to Amazon — A seller selects inventory, chooses a fulfillment center, and picks a carrier (partnered or self‑arranged). Example: Jane lists 500 units of a new product, assigns them to the LAX2 fulfillment center, and opts for Amazon’s partnered small‑parcel carrier.
2. View the Shipment in the Shipping Queue — The new entry appears on the Shipping Queue dashboard with a status of “Draft” and displays destination, SKUs, and carrier. Example: Jane sees her shipment listed with a green “Draft” badge, the LAX2 address, and the carrier name “Amazon Partnered Small Parcel.”