Overview

Amazon provides Professional sellers with XML-based tools for managing orders at scale. These tools allow sellers to process orders, submit feeds, and retrieve reports programmatically using structured XML data that conforms to Amazon's published schema definitions (XSDs). For high-volume sellers who need to automate their order workflows, understanding how XML feeds and reports work is essential to maintaining efficient operations.

Key Points / What Sellers Need to Know

• Professional Seller Requirement — XML order management tools are available exclusively to Professional selling plan subscribers. Individual sellers do not have access to these feeds and must manage orders through Seller Central manually.
• Schema Files (XSDs) Are Required — Amazon publishes XML Schema Definition files that dictate the exact format your feeds must follow. Every feed you submit and every report Amazon generates will conform to these schemas.
• Order-Related Feeds — Sellers can submit XML feeds to acknowledge orders, ship orders, adjust orders, and cancel orders programmatically rather than handling each action one by one through the Seller Central interface.
• Order Reports — Amazon generates XML reports that provide order data in a structured format, allowing sellers to pull order information into their own systems for processing and record-keeping.
• Strict Format Compliance — Feeds that do not adhere to the published XSD specifications will be rejected. Sellers must validate their XML against the schema files before submission to avoid processing errors.

How XML Order Management Works

Amazon's XML order management system operates through a feed-and-report cycle. Sellers submit XML feeds to Amazon's systems to perform actions on orders, such as confirming shipment or providing tracking information. In return, Amazon produces XML reports that sellers can download to retrieve order details, status updates, and processing results. Each of these interactions must follow the structure defined in Amazon's XSD schema files, which serve as the blueprint for how data should be organized within each XML document. Sellers typically integrate these feeds into their inventory management software, ERP systems, or custom-built automation tools to handle order processing without manual intervention.