Overview

On February 13 2026 Amazon sellers may encounter error 30007 when a promotion feed references a PromotionID that Amazon cannot locate. The issue typically appears during attempts to extend, modify, or cancel an existing promotion via a feed file. Resolving the mismatch quickly is essential to keep time‑sensitive deals running without interruption.

Key Points

• Error trigger — The feed returns 30007 when the PromotionID submitted does not match any promotion currently stored in the seller’s account.
• Typical use case — Sellers most often see the error while trying to lengthen the start‑date of an active Lightning Deal or to cancel a promotion that is still live.
• Root cause — A discrepancy between the PromotionID in the uploaded file and the actual ID assigned by Amazon, often caused by typos, extra spaces, or referencing an expired promotion.
• Quick fix — Pull the correct PromotionID from the Advertising > Promotions page in Seller Central, correct the feed, and resubmit.
• Impact on processing — Repeated 30007 submissions can slow the overall feed queue, delaying other inventory or pricing updates.
• Best‑practice reminder — Maintain a live spreadsheet that maps each active promotion to its Amazon‑generated PromotionID.

How the Error Occurs

1. Promotion creation — When a seller creates a new promotion through the UI or a feed, Amazon assigns a unique PromotionID such as PROMO-9F8A2C.
2. Feed reference — The seller later submits a second feed to change the promotion’s end date, inserting the previously assigned ID into the PromotionID column.
3. Mismatch detection — If the ID in the second feed contains a typo (PROMO‑9F8AC), an extra space ( PROMO-9F8A2C), or points to a promotion that has already expired, Amazon’s validation engine cannot locate the record and returns error 30007.

Context: Before vs. After Implementing a Verification Step