Overview

When sellers upload a flat‑file inventory and include text in the ConditionNotes column for a product marked as “New,” Amazon returns error 99008. The error halts processing of the affected rows, preventing the listings from going live. Fixing the issue quickly keeps bulk‑upload workflows efficient and avoids unnecessary delays.

Key Points

• Condition notes only for non‑new items — Amazon accepts free‑form notes solely for Used, Collectible, or Refurbished conditions; any note attached to a New condition triggers error 99008.
• Upload rejection — The presence of a note on a New SKU causes Amazon to reject that row, which can stop the entire file from completing.
• 1,000‑character ceiling — When notes are allowed, the field cannot exceed 1,000 characters, or the system will flag the entry for a different validation error.
• Template hierarchy matters — Entries placed in the SKU‑level ConditionNotes column are ignored if the parent condition is New; the correct template structure must be followed.
• Processing summary highlights errors — Amazon colors the offending column header orange in the processing report, making it easy to locate the problem rows.

How Error 99008 Is Detected and Resolved

1. Upload the inventory file — You submit a CSV or Excel template through Seller Central; Amazon parses each row and checks the ItemCondition field first.
   Example: SKU 123‑ABC is marked “New” while the ConditionNotes column contains “Slight scuff on the back panel.”

2. System validates condition‑note rules — The backend rule engine cross‑references the condition value with the presence of any text in ConditionNotes. If the condition equals “New” and the notes field is not empty, the rule fails.
   Example: The engine flags the row because a note exists for a New item, generating error 99008.