Overview

Error 8124 occurs when Amazon sellers try to delete a product listing that has too many relationships linked to it, such as variations or accessories. This error blocks the deletion until those relationships are removed first. Understanding how to resolve this issue is essential for sellers who need to clean up their catalog or remove outdated listings.

Key Points / What Sellers Need to Know

• Root cause — This error triggers when a SKU is connected to a large number of other items through relationships like parent-child variations, accessory links, or other catalog associations, making it too complex for a simple delete action.
• Applies to all relationship types — The error is not limited to variation families. It covers every type of product relationship Amazon supports, including accessories and bundled item connections.
• Resolution requires a two-step process — You must first remove the relationships tied to the item, and only then can you successfully delete the item itself.
• Tab-delimited file users cannot self-resolve — If you manage your product data through tab-delimited text files (flat files), Amazon does not provide a way to fix this on your own. You will need to contact Seller Support for assistance.
• XML feed users can fix it independently — Sellers who manage their catalog through XML data feeds have the tools to resolve this error without contacting Amazon.

How to Resolve Error 8124 Using XML Feeds

If you use XML data feeds to manage your product catalog, you can fix this error by following a specific two-step sequence. First, submit a relationship feed that removes all existing relationships for the SKU referenced in the error message. This feed should target every variation, accessory, or other relationship type connected to that item. Once the relationship feed has been processed successfully, submit a product data feed that deletes the item itself. The order of these steps is critical — attempting to delete the product before its relationships have been cleared will simply trigger the same error again.

How to Get Help for Flat File Users

Sellers who rely on tab-delimited text files for catalog management cannot resolve Error 8124 through self-service tools. In this case, the only option is to contact Amazon Seller Support directly. When reaching out, you should include the Batch ID from your inventory file upload, which can be found on the Inventory Reports page in Seller Central. You should also provide the specific SKU or SKUs that you are trying to delete. Including this information upfront will help Seller Support locate your submission and expedite the resolution process.