Overview

Sellers may see error 13041 when they upload custom shipping rates through flat‑file or XML feeds. The message means Amazon could not validate the override because required shipping data is missing for at least one locale. Fixing the issue quickly keeps listings live with the intended shipping charges and avoids delays in catalog updates.

Key Points

• Error trigger — The system returns 13041 when any locale row in the upload lacks the minimum required shipping fields.
• Accepted formats — Both tab‑delimited flat files and XML override feeds are supported, but each must contain the same set of mandatory elements.
• Per‑locale completeness — Every marketplace locale you include (e.g., US, CA, DE) must have a full shipping record; a single incomplete entry stops the whole file.
• Typical culprit — Empty cells in a flat file or missing XML tags for “ShippingAmount” or “OverrideType” are the most common sources of the error.
• Resolution path — Review the file, fill in the missing data, validate the structure, and resubmit; the process does not require any account‑level changes.
• Impact scope — The error does not affect account health metrics, but it halts the activation of custom shipping rules until corrected.

How to Resolve Error 13041

1. Open the source file — Download the flat file or XML feed you attempted to upload.

   • Example: In Seller Central, navigate to Inventory > Add Products via Upload, locate the most recent “ShippingOverride” file, and open it in a spreadsheet program or XML editor.

2. Identify incomplete locale rows — Scan each locale column (or XML node) for missing values.

   • Example: Row 27 shows “US” with a value in the “Ship” column but leaves “ShippingAmount” blank; this triggers the error because the required pair is incomplete.