Overview

Sellers attempting to upload product listings with Amazon’s multi‑marketplace spreadsheet sometimes encounter error 100325, which stops the file from being accepted. The issue appears when a marketplace demands a single‑store template or when Amazon’s automatic translation engine cannot handle the supplied content. Resolving the error is essential for keeping international launch schedules on track.

Key Points

• Store‑specific templates required — Marketplaces such as Japan or Saudi Arabia only accept uploads that match their dedicated single‑store spreadsheet; using a combined file will trigger the error.
• Translation engine failure — If Amazon’s built‑in translator cannot convert a title or description into the target language, the submission is rejected with error 100325.
• Problematic characters cause rejections — Hidden HTML tags, bullet symbols, or non‑standard punctuation embedded in product fields disrupt the validation process.
• Re‑upload after correction — Once the offending content is removed and the proper template is used, sellers must submit the file again to clear the block.
• Impact grows with catalog size — Large inventories amplify the time spent fixing formatting, making early detection of template mismatches critical.

How to Resolve Error 100325

1. Identify the target marketplace — Determine which Amazon store you are trying to list in; for example, a seller adding a new line to the German marketplace must verify that Germany supports multi‑store uploads.
2. Download the correct single‑store template — From Seller Central, pull the spreadsheet that is labeled specifically for that marketplace (e.g., “Amazon.de Product Template”). Using the German template instead of a combined file prevents the system from rejecting the upload.
3. Clean product content — Open the spreadsheet and scan every column for characters such as “&”, “%”, or HTML snippets like <br>; replace them with plain text or remove them entirely. For instance, change “100 % cotton” to “100 percent cotton”.