Overview

Amazon’s error code 100235 appears when a product’s photos contain text, watermarks, logos, or other graphic overlays that break the marketplace’s image rules. The issue can hide a listing from shoppers or block it from going live, so sellers need to correct it immediately to preserve visibility and sales.

Key Points

• Overlaid text prohibited — Any wording placed on top of the product photo that isn’t printed on the item itself, such as a “Free Shipping” banner on a kitchen gadget image, will trigger the error.
• Watermarks and studio logos banned — Photographer signatures, brand watermarks, or “© PhotoStudio” stamps added in post‑production are flagged and must be removed.
• Promotional badges disallowed — Sale tags, discount ribbons, “Best Seller” stickers, or limited‑time offer graphics embedded in the picture violate Amazon’s policy.
• Contact details cause rejection — URLs, email addresses, phone numbers, or social‑media handles that appear in the image, like a “Visit myshop.com” label on a toy photo, lead to a 100235 flag.
• Only the physical product may appear — The picture should display exactly what the buyer will receive, without any digitally added graphics or enhancements beyond a plain background.

How to Fix Image Error 100235

1. Audit every image — Open the listing in Seller Central and scroll through all main and secondary photos; note any that contain text, logos, or watermarks, such as a “20 % OFF” badge on a fitness‑band picture.
2. Strip prohibited elements — Use photo‑editing software (e.g., Photoshop, GIMP, or a trusted SaaS tool) to erase or mask the offending graphics, ensuring the product itself remains untouched.
3. Re‑create a clean main image — Place the product on a pure white background (RGB 255,255,255) with no overlays; for a ceramic mug, the final shot should show only the mug against the white canvas.
4. Prepare compliant secondary images — While secondary photos may show the product in use, they still cannot contain promotional text; replace a “Buy 2‑Get‑1” overlay on a shoe‑in‑action shot with a plain lifestyle image.