Overview

Amazon’s feed‑submission error 6000 appears when a product listing contains characters that the platform’s validation engine cannot interpret. The issue typically surfaces during bulk uploads or when copying text from external documents. Sellers must address it quickly to keep listings live and avoid launch delays.

Key Points

• Error trigger — The system flags a feed when any text field includes characters outside Amazon’s accepted Unicode range, violating the xsd:normalize rule.
• Typical offenders — Symbols such as ©, ™, ®, curly quotation marks, em‑dashes, and other non‑ASCII glyphs are the most common culprits.
• Vulnerable fields — Product descriptions, bullet points, and any free‑form attribute can generate the error, though the description field sees the highest incidence.
• Straightforward remedy — Removing or substituting the offending characters and resubmitting the feed resolves the problem in most cases.

How Error 6000 Occurs

1. Copy‑paste from rich sources — A seller copies a product paragraph from a Microsoft Word file; Word automatically changes straight quotes to “smart” quotes, which the feed validator rejects.
2. Hidden formatting sneaks in — When text is pasted from a PDF, invisible control characters (e.g., zero‑width spaces) are retained, causing the XML schema check to fail.
3. Spreadsheet import adds artifacts — Importing data into Excel from a web page can embed HTML entities like   that appear as regular spaces but are flagged as invalid.
4. Automatic symbol conversion — macOS’s TextEdit may replace the trademark symbol with the actual ™ glyph; Amazon expects the ASCII representation "(TM)".
5. Bulk‑file generation tools miss sanitization — Third‑party feed generators that do not strip non‑standard Unicode will embed characters such as en‑dashes, leading to a batch of rejected rows.

How to Resolve Error 6000

1. — Open Notepad (Windows) or TextEdit in plain‑text mode (macOS), paste the copied content, then copy it back; the editor strips out smart quotes and hidden codes.