Overview

Amazon error 100167 is a listing error that sellers encounter when attempting to sell electronic or electrical equipment in European marketplaces without proper WEEE (Waste Electrical and Electronic Equipment) compliance documentation. This error blocks product listings until sellers obtain and submit a valid WEEE registration number and meet all related regulatory requirements, including brand registry enrollment for WEEE-regulated products.

Key Points / What Sellers Need to Know

• WEEE registration is mandatory — Sellers offering electronic or electrical products in European marketplaces must hold a valid WEEE registration number issued by the relevant national authority, such as stiftung EAR in Germany.
• Brand Registry may be required — Amazon requires sellers to be enrolled in Brand Registry for certain WEEE-regulated products before listings can go live, particularly when the seller owns or represents the brand.
• Error 100167 blocks listings — This error prevents electronic products from being listed or sold until all compliance requirements are satisfied, directly impacting a seller's ability to generate revenue on affected ASINs.
• Multiple causes exist — The error can stem from a missing WEEE number, lack of Brand Registry authorization, or incomplete documentation for products that fall under electronic waste regulations.
• Resolution requires multiple steps — Sellers must address Brand Registry enrollment, WEEE registration, and proper listing documentation in sequence to fully clear this error.

Why This Error Occurs

Error 100167 is triggered when Amazon's compliance systems detect that a seller is attempting to list electronic or electrical equipment without meeting the regulatory prerequisites established under European electronic waste directives. The most common scenario involves sellers who have not registered with the appropriate WEEE authority in their target marketplace. In Germany, for example, all manufacturers and sellers of electrical and electronic equipment must register with the stiftung Elektro-Altgeräte Register (stiftung EAR) before placing products on the market. The error can also appear when a seller's account lacks the necessary Brand Registry authorization for products classified under WEEE regulations, or when the product itself requires specific compliance documentation that has not been submitted through Seller Central.