Overview

Amazon requires verified bank account information to process seller disbursements, and rejected bank details can delay your payouts. If your bank account information has been declined, there are specific steps you can take to verify your account and resolve common issues. Understanding the most frequent causes of rejection can help you fix the problem quickly and avoid future payment disruptions.

Key Points / What Sellers Need to Know

• Bank verification is required - Amazon must validate your bank account before it can send disbursements, and rejected information will hold up your payments until resolved.
• Document upload is available - Sellers can verify their bank account by uploading supporting bank documents directly through Seller Central's deposit methods settings.
• Verification takes up to four business days - After submitting documents, expect a processing period before Amazon confirms your bank account status.
• Common typos cause most rejections - Mistyped routing numbers, account numbers, or check digits are the leading reason bank accounts get rejected.
• Country restrictions apply - Your bank must be located in a country supported by Amazon's Hyperwallet or direct deposit systems.

How to Verify Your Bank Account

When your bank account is rejected, Amazon provides a document verification process through Seller Central. Navigate to your deposit methods settings and select the option to verify your account. You will be prompted to upload bank documents such as a bank statement or voided check. The uploaded document must clearly display the bank's logo, your account number, and the account holder's name. Additionally, the document must be dated within the last 180 days and cannot be a screenshot — only original documents are accepted.

Before submitting, make sure the name on your bank document matches the name you entered in Seller Central exactly. You can black out transaction details you prefer not to share, but the key identifying information must remain visible. After uploading, confirm the accuracy of your information by selecting the required checkboxes, then submit for verification. You should see a confirmation message indicating your document was successfully submitted.