Overview

Amazon sellers enrolled in the Amazon Tax Exemption Program (ATEP) can access and download tax-exemption certificates for qualifying sales directly through Seller Central. Understanding how to retrieve these certificates is essential for maintaining accurate tax records, responding to audit requests, and ensuring your business remains compliant with state and local tax regulations.

Key Points / What Sellers Need to Know

• ATEP enrollment is required — Only sellers who have enrolled in the Amazon Tax Exemption Program can access tax-exemption certificates through Seller Central. If you haven't enrolled, you'll need to do so before certificates become available.
• Primary account holder access only — Tax-exemption certificates can only be downloaded by the primary account holder on the selling account, not by secondary users or delegates.
• FBA sellers have a different process — If you fulfill orders through Fulfillment by Amazon, you cannot download certificates through the standard self-service flow. FBA sellers must contact Seller Support directly to request their tax-exemption certificates.
• 48-hour processing window — Certificates are only generated after you have confirmed shipment of the order and at least 48 hours have passed since confirmation.
• Search by order ID or date range — You can look up certificates for a specific order or pull them in bulk for a given time period, with results exported as a CSV report.

How to Download Tax-Exemption Certificates

To retrieve your tax-exemption certificates, sign in to Seller Central using the primary account holder credentials. Navigate to the tax document library within your account settings, where you will find the option to generate tax-exemption certificate reports. Enter your search criteria — either a specific order ID or a date range — and click the button to generate the report. Once the report is ready, download the CSV file, which will contain a secure link for each certificate. Copy and paste the secure link into your browser to view and download the individual tax-exemption certificate, which will be generated automatically when you access the link.