Overview

Amazon provides service professionals on its platform with a set of tools to fine-tune which job offers they receive. By personalizing service preferences, location settings, and minimum price thresholds, technicians and contractors can filter out irrelevant notifications and focus on the work that matches their skills and business goals.

Key Points / What Sellers Need to Know

• Service customization by profession - Sellers can select specific services and service variations within each profession they offer, ensuring they only receive job notifications that match their actual capabilities.
• Location-based filtering - Preferences can be configured on a per-location basis, allowing service providers to specify exactly where they are willing to perform each type of work.
• Minimum price thresholds - Providers can set a floor price for each service, which prevents notifications for jobs that fall below their acceptable rate.
• Scope of work visibility - Each service variation includes a detailed scope of work that outlines buyer expectations, helping providers understand exactly what each job entails before opting in.
• Bulk editing across locations - A toggle feature allows providers to apply changes across all their service locations at once, saving time when updating preferences.
• New variation alerts - When Amazon adds new service variations, they appear with a green "New" tag so providers can review and opt in or out as needed.

How It Works

To get started, service professionals navigate to their settings page within the Amazon Services platform. From there, they will find a menu organized by profession. Expanding any profession reveals the full list of available services and their individual variations. Each variation can be reviewed in detail, including its scope of work, which describes exactly what the buyer expects from the job. Providers should carefully review these scopes before opting in, as understanding buyer expectations is essential to delivering satisfactory service and avoiding negative feedback.

For each service variation, providers can click into the customization options to choose which locations they want to serve and set their minimum acceptable price. When a minimum price is configured, the platform automatically suppresses notifications for any jobs priced below that threshold. This is particularly useful for eliminating low-value job alerts that a provider would typically decline anyway.