How to Complete Brand Registry Identity Verification on Amazon
Amazon requires identity verification for Brand Registry access, including government-issued photo ID and selfie submission. This guide covers document requirements, photo capture best practices, and the step-by-step submission process.
Overview
Amazon requires all Brand Registry applicants to complete an identity verification process before accessing brand protection benefits. This verification confirms the identity of each person who registers for Brand Registry access using government-issued photo identification and a selfie. Understanding the requirements and best practices for this process can help sellers avoid delays and rejected submissions.
Key Points / What Sellers Need to Know
- Every Brand Registry user must verify their identity - Anyone registering for brand protection benefits must submit a photograph of a valid government-issued ID along with a selfie taken from a mobile device.
- Accepted ID types are limited - Amazon accepts passports, national identity cards, driver's licenses, enhanced driver's licenses, and visas. No other forms of identification are valid.
- The ID must match your registration details - The name and information on your identity document must match the proof of identity data you entered on the Brand Registry verification page.
- Age requirement applies - The ID holder must be at least 18 years old, and the document must include your full name, date of birth, and unique ID number where applicable.
- Two verification paths exist - Sellers can choose automated ID verification through a mobile device camera process, or opt for a live video call with an Amazon representative instead.
Document Requirements
Your identity document must meet several specific criteria to be accepted. It must be government-issued, recognized by the country where you are a citizen or resident, and currently valid — expired, revoked, or inactive documents will be rejected. The document needs to display your full legal name, date of birth, and any applicable ID number and expiry date. If your document does not include an expiry date, Amazon allows you to enter a placeholder date set three months from your registration date. The ID must also include the bearer's signature if applicable, and for passports, the signature may appear on one of the initial or final pages. Importantly, you must submit the original physical document — photocopies and screen captures are not accepted. Amazon supports documents in over 20 languages, so most international sellers should be able to use their local identification.
Analysis & Recommendations
Why This Matters
Brand Registry unlocks essential brand protection tools and enhanced listing features on Amazon. Failing identity verification delays access to these benefits, making it important for sellers to understand the requirements and submit correctly on their first attempt.
Key Takeaways
- Government-issued photo ID and a selfie are required — photocopies and screenshots are not accepted
- Photo quality is the most common reason for verification failure — use a dark background, good lighting, and 1080p resolution
- Sellers can choose between automated mobile verification or a live video call with an Amazon representative
- All four corners of the ID must be visible with no obstructions from fingers, glare, or cropping
Recommended Actions
- →Prepare a valid, unexpired government-issued photo ID that matches your Brand Registry registration details before starting the process
- →Use a plain dark surface and well-lit room when capturing ID photos to avoid the most common rejection reasons
- →If automated verification fails repeatedly, select the video verification option to complete the process via live call
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