Overview

When shipping inventory to Amazon fulfillment centers using a non-partnered carrier, sellers must manually provide tracking information through the Send to Amazon workflow. This step ensures Amazon can anticipate incoming shipments, coordinate receiving operations, and update your inventory records promptly. Understanding how to correctly submit tracking details — and how delivery window updates work — is essential for avoiding shipment delays and keeping your FBA operations running smoothly.

Key Points / What Sellers Need to Know

• Tracking is required for non-partnered carriers — If you're arranging your own shipping rather than using Amazon's partnered carrier rates, you are responsible for entering tracking details manually within the Send to Amazon workflow.
• This is the final step in the workflow — Tracking details come after you've confirmed your inventory, chosen your shipping method, printed box labels, and (for pallet shipments) provided carrier and pallet information.
• Delivery window updates apply to specific shipment types — Small parcel and pallet shipments that do not use a partnered carrier will receive delivery window updates at this stage, helping you coordinate arrival timing.
• Partnered carrier shipments handle tracking automatically — If you use Amazon's partnered carrier program, tracking information is generated and linked to your shipment without manual entry.
• Pallet shipments have additional steps — Sellers shipping on pallets must provide carrier and pallet configuration details, and those using a partnered carrier will also need to print pallet labels before reaching the tracking step.

The Send to Amazon Workflow

The Send to Amazon workflow is a multi-step process designed to guide sellers through preparing and shipping inventory to Amazon's fulfillment network. It begins with selecting the inventory you want to send and specifying how individual units are packed. From there, you choose your shipping method — small parcel or full pallet — and print the required box labels. For pallet shipments, additional steps require you to specify carrier and pallet details, and partnered-carrier pallet shipments also require printing pallet labels. The tracking details step is the final stage, where you confirm how Amazon should expect your shipment to arrive.