Overview

Amazon's Premium Shipping program gives sellers the ability to offer one-day and two-day delivery options to customers, but maintaining that privilege requires consistently strong performance. If your metrics slip below Amazon's thresholds, your Premium Shipping eligibility can be revoked, removing fast shipping options from your listings and potentially impacting your sales velocity.

Key Points / What Sellers Need to Know

• Weekly performance reviews — Amazon evaluates your shipping metrics on a weekly basis, so a single bad week can trigger eligibility concerns.
• Immediate impact on listings — If revoked, one-day and two-day shipping options are disabled across all your offers, which can reduce your competitiveness in search results.
• Dashboard status changes — Your program status will shift from active to no longer eligible, visible in your Premium Shipping eligibility dashboard within Seller Central.
• 4-week re-enrollment window — After revocation, there is a mandatory four-week waiting period before you can be automatically re-enrolled, provided you meet all requirements again.
• Policy violations also trigger revocation — It is not just metrics; violating Amazon's Premium Shipping policies can independently result in losing your eligibility.

How Revocation Works

Amazon continuously monitors the performance of sellers enrolled in the Premium Shipping program. Each week, your key shipping metrics are measured against minimum thresholds defined in the program requirements. If any of your metrics fall below those thresholds, or if Amazon detects a policy violation, your eligibility is revoked without a grace period. Once revoked, the fast shipping badges are stripped from your product listings, and buyers will no longer see one-day or two-day delivery options when viewing your offers. This can lead to a noticeable drop in conversion rates, especially in competitive product categories where delivery speed is a key differentiator.

Common Reasons for Revocation and How to Fix Them

There are three primary metrics that most often trigger eligibility revocation. The first is your on-time delivery rate. To maintain this metric, sellers should work closely with their carriers to ensure trailers are unloaded, scanned, and sorted on the actual ship date. Evaluating which shipping services deliver the best on-time performance and shifting volume toward those carriers can make a significant difference. Additionally, sellers should configure their handling capacity settings properly to prevent accepting more orders than they can realistically fulfill in a single day.