Overview

Starting September 29 2022, Amazon will modify the display strings for three UPS domestic shipping methods in the Selling Partner API (SP‑API). The update replaces the plain‑text names with the trademarked versions that UPS uses in its own marketing. Sellers who pull or push shipping service names through SP‑API must adjust their code, otherwise mismatched strings could trigger order‑processing failures or incorrect carrier labeling.

Key Points

• Effective date — The new service names become active on September 29 2022, giving sellers a short period to replace any hard‑coded values.
• Affected methods — Only UPS Ground, UPS 3 Day Select, and UPS 2nd Day Air for U.S. domestic shipments receive the trademarked label change.
• Naming convention — Each name now includes the registered “®” symbol, for example “UPS® Ground”, aligning with UPS’s official branding.
• API behavior — Calls that retrieve or submit shipping service identifiers will return the revised strings; any logic that expects the legacy names must be updated.
• Buyer‑facing impact — Order confirmation emails, packing slips, and shipping notifications that source the service name from SP‑API will now show the trademarked text, altering the customer’s view of the shipping option.
• Compliance advantage — Using UPS’s trademarked names reduces the risk of brand‑related disputes and keeps Amazon’s marketplace consistent with carrier requirements.

How the Display Name Update Works

1. Service catalog refresh — After the rollout date, a request to the getShippingServices endpoint returns the updated names.

   • Example: A query that previously yielded "serviceName": "UPS Ground" will now produce "serviceName": "UPS® Ground".

2. Order creation validation — When a seller creates a fulfillment order via createFulfillmentOrder, the field must contain the new trademarked string if a custom value is supplied.