Overview

Amazon requires sellers using Seller Wallet to verify their business or residential address as part of the onboarding process. This verification step is designed to confirm your identity and ensure that the address on file matches your account details. Understanding exactly which documents are accepted — and how to submit them correctly — can save you from delays or rejected applications.

Key Points / What Sellers Need to Know

• Multiple document types are accepted — Amazon accepts utility bills, bank statements, government-issued documents, tax receipts, and lease or rental agreements as valid proof of address.
• Documents must be recent — Any document you submit must have been issued within the past 180 days (approximately six months) to be considered valid.
• Name and address must match your account — The document must clearly display your full name and address, and these details must exactly match the information registered in your Seller Wallet account.
• Legibility is essential — Submissions that are blurry, cropped, or difficult to read will be rejected, so ensure scans or photos are clear and complete.
• Translation may be required — If your document is in a language Amazon cannot process, you may be asked to provide a certified translation before your verification can proceed.

Accepted Documents

Amazon accepts several types of documents as proof of address for Seller Wallet verification. These include utility bills (such as electricity, water, gas, or internet service), bank or financial institution statements, government-issued documents (such as a national ID card or residence permit that displays your address), property tax receipts, and lease or rental agreements. Each of these must clearly show both your legal name and your current address. Sellers should choose whichever document is most readily available and most likely to reflect their current registered details.

Submission Requirements

Every document submitted for verification must meet several specific criteria. First, it must have been issued within the last 180 days — anything older will be automatically rejected. Second, the document must be fully legible, meaning all text, names, addresses, and dates should be clearly readable without obstruction. Third, the name and address on the document must be an exact match to what appears in your Seller Wallet account settings. Even minor discrepancies, such as abbreviations or slight spelling differences, can trigger a rejection. If you recently moved or changed your business address, update your Seller Wallet account information before submitting your documents to ensure everything aligns.