Overview

Amazon sellers encounter error 8116 when the platform identifies their account as a “data provider” while they attempt to create product offers. This mismatch blocks listing creation until the account type is corrected. Resolving the issue promptly restores the ability to add inventory and prevents sales interruptions.

Key Points

• Root cause — The system returns error 8116 when an account flagged as a data provider tries to perform selling actions such as adding offers. For example, a seller who registered through a third‑party catalog service may inadvertently receive this designation.
• Account classification matters — The account type chosen during registration (individual, professional, or data provider) dictates which Seller Central functions are available. A data‑provider account can upload product data but cannot list items for purchase.
• Configuration mismatch — The error signals that the current settings do not align with the seller’s intended activity. If a seller attempts to launch a new line of kitchen gadgets while the account remains set to data provider, the platform blocks the request.
• Resolution requires a type change — Fixing error 8116 involves switching the account from data provider to a standard selling profile; simply retrying the listing will not succeed.
• Support may be needed — In many cases the “Change Account Type” button is hidden for accounts created via certain onboarding partners, so contacting Amazon Seller Support becomes necessary.
• Impact on multi‑account operators — Vendors who manage several storefronts often overlook the classification of each, increasing the likelihood of encountering error 8116 on one of them.

How to Fix Error 8116

1. Verify current account type — Log into Seller Central, go to Settings → Account Info, and locate the “Account Type” field. A seller who sees “Data Provider” listed knows the root of the problem.
2. Request a type conversion — If the interface does not allow direct changes, open a case with Amazon Seller Support and specify the need to convert from “Data Provider” to either “Individual” or “Professional” selling account. For instance, a seller managing a private‑label brand may request a professional upgrade.