Overview

Error 33032 is a common Seller Central error that occurs when sellers attempt to create or modify shipping overrides or templates without including all of the required shipping data. Understanding what triggers this error and how to resolve it can save sellers significant time and prevent disruptions to their shipping configurations.

Key Points / What Sellers Need to Know

• Root cause — This error is triggered when a shipping override is submitted without all necessary shipping details, such as delivery timeframes, shipping costs, or applicable regions.
• Incomplete templates — Attempting to save custom shipping rules or templates with missing rate information or delivery time data will also produce this error.
• Required fields — Every shipping template must include complete rates, handling times, and delivery expectations before it can be saved successfully.
• Regional settings matter — All shipping destinations and regional configurations must be properly defined with correct postal codes and corresponding rates.
• Carrier selection is mandatory — Each shipping option needs an appropriate shipping carrier and service level assigned to it before the template will validate.

What Causes Error 33032

Error 33032 appears when Seller Central detects that a shipping override or custom shipping rule submission is missing critical data fields. This typically happens when sellers are setting up new shipping templates or editing existing ones and inadvertently leave one or more required fields blank. The most common missing elements include shipping rates for specific regions, estimated delivery windows, handling time specifications, and carrier or service level selections. Amazon requires all of these fields to be populated so that buyers receive accurate shipping information and delivery estimates at checkout. The error serves as a validation check to prevent incomplete shipping configurations from going live on your listings.

How to Fix It

To resolve Error 33032, start by reviewing every field in your shipping template to ensure nothing has been left blank or partially completed. Pay particular attention to shipping rates, which must be set for each applicable region or zone you intend to serve. Verify that handling times are specified and realistic, and that delivery time estimates align with the carrier and service level you have selected. Double-check that all destination regions are properly configured with valid postal codes and that no zones have been accidentally excluded. If you are copying or modifying an existing template, confirm that the duplicated version carried over all of the original data correctly, as fields can sometimes reset during the copy process.