Overview

Managing your bank account settings in Amazon Seller Central is essential for receiving timely disbursements of your sales proceeds. This reference guide covers the most frequently encountered issues sellers face when adding, updating, or verifying bank accounts — from country selection problems and IBAN formatting to document verification requirements and error messages. Understanding these common pitfalls can help you avoid payment delays and keep your funds flowing smoothly.

Key Points / What Sellers Need to Know

• Bank country availability depends on your business address — If your country doesn't appear in the bank location drop-down menu, you likely need to add a business or residential address in your Seller Central account settings first.
• Micro-deposits are no longer used for verification — Amazon has shifted to a document-based verification process. You'll need to upload bank documents rather than waiting for small test deposits.
• IBAN is generated automatically — Sellers only need to enter their BBAN and routing details. Amazon converts these to IBAN format automatically when processing disbursements.
• Verification documents have strict requirements — Bank documents must be dated within the last 12 months, show the account number, bank logo, and account holder name, and must not be screenshots.
• EU sellers face name-matching requirements — Due to compliance regulations, EU business sellers must use their legal entity name or point-of-contact name as the account holder name.

Adding and Updating Your Bank Account

When setting up or changing your bank account in Seller Central, several common issues can arise. If your country doesn't appear in the drop-down menu, start by confirming you've added a valid business address in your account settings — the country options populate based on your registered address. Before adding your account, verify that your currency is supported for disbursements by checking Amazon's list of supported countries, regions, and currencies. For sellers with Canadian bank accounts, note that three-digit institution numbers require a leading zero. Similarly, sellers with 12-digit bank account numbers should enter only the last nine digits as the account number, using the first three digits as the branch code separately.