Overview

Amazon enforces specific condition guidelines for products listed in the Home & Garden category, covering everything from kitchen appliances to outdoor furniture and garden tools. These standards determine how sellers must classify and describe their inventory, with particular emphasis on safety requirements for electrical equipment. Understanding these rules is essential for maintaining account health and avoiding listing removals.

Key Points / What Sellers Need to Know

• Safety is non-negotiable — All Home & Garden products, whether new or used, must be safe to use with no risk of causing death, personal injury, or property damage. This applies to every condition level.
• Electrical equipment carries extra requirements — Any electrical equipment must include the standard plug appropriate for the country where it is being sold, regardless of whether the item is new or used.
• Used and renewed items require expert testing — Sellers offering renewed or used equipment must have the products tested by a qualified expert before listing to verify they are safe for consumer use.
• Recalled products are strictly prohibited — Sellers must not list any product that has been subject to a product safety recall, with no exceptions.
• Non-functional items are not permitted — Products that do not work perfectly in every regard or are damaged in ways that make them difficult to use cannot be sold on the platform.
• Counterfeit and incomplete items are banned — Items not manufactured by the original manufacturer, or those missing essential accompanying materials, are not acceptable for sale.

Condition Definitions and Requirements

Amazon's Home & Garden category follows the platform's general condition framework while adding category-specific restrictions. Items listed as "New" must be completely unused, in original packaging where applicable, and fully functional. For the Home & Garden category specifically, new electrical items must arrive with the correct regional plug and all safety certifications intact. Renewed or refurbished products face a higher bar than in many other categories — sellers must arrange for an independent expert to inspect and certify the safety of such items before they appear on the marketplace. This is particularly important for powered garden tools, kitchen appliances, and any heating or electrical home equipment.