Overview

Amazon requires sellers who receive their store sales proceeds through a Payment Service Provider (PSP) to use only PSPs that participate in Amazon's verification program. This initiative is designed to strengthen fraud prevention and protect both customers and sellers from bad actors. Sellers who rely on a non-participating PSP must switch to an approved provider or a direct deposit-taking bank account within a specified timeframe or risk losing the ability to receive disbursements.

Key Points / What Sellers Need to Know

• PSP participation is mandatory — If you receive Amazon store proceeds through a third-party payment company rather than a traditional bank, that provider must be enrolled in Amazon's PSP program.
• 45-day compliance window — After receiving an email notification from Amazon, sellers have 45 days to switch to a participating PSP or provide a qualifying bank account.
• KYC verification is required — Participating PSPs must complete know-your-customer (KYC) checks on sellers before their bank accounts can be used for disbursements.
• Disbursements will be paused for non-compliance — Sellers who fail to act within the deadline will no longer be able to receive payouts through a non-participating PSP.
• ACCS users may also be affected — Sellers using Amazon Currency Converter for Sellers (ACCS) who disburse to a non-participating PSP bank account must also take action.

How the PSP Program Works

Amazon's PSP verification program requires all payment service providers that handle seller disbursements to meet specific risk management and compliance standards. Participating PSPs must implement appropriate controls and work directly with Amazon to reduce the potential for fraud and abuse on the platform. When a seller uses a PSP-managed bank account to receive their Amazon store proceeds, that PSP must be on Amazon's list of currently participating providers. Sellers can check whether their payment provider is enrolled by reviewing the participating PSP list available through Seller Central. If a seller's current PSP is not participating, they should contact the provider to ask about its enrollment plans before the compliance deadline passes.