Overview

Amazon is replacing its traditional color‑coded Account Health Rating with a granular 0‑to‑1,000 point score, a change that went live in the United States and is now spreading to additional global marketplaces. The new dashboard also tells sellers exactly how many points each open violation deducts, giving them a clear hierarchy for remediation. Sellers who rely on Amazon’s performance metrics need to understand the mechanics now to avoid unexpected deactivations.

Key Points

• 0–1,000 point scale — A precise numeric value replaces the sole reliance on green, yellow, or red status, letting sellers see how far they are from a critical threshold.
• Violation‑by‑violation penalty view — The dashboard lists the exact point loss attached to each active issue, from intellectual‑property claims to shipping performance alerts.
• Global rollout — After an initial launch in the U.S., the enhanced health view is being enabled on Amazon’s European, Canadian, Japanese and other marketplaces.
• Official policy document — Amazon published a dedicated Account Health Rating policy that outlines the weighting formula used to calculate scores.
• No new enforcement rules — The scoring change does not introduce fresh policy requirements; it simply surfaces existing compliance data in a more transparent format.

How the Numerical Score Works

1. Score calculation — Amazon aggregates all open policy violations, applies the pre‑defined point weight for each type, and subtracts the total from a base of 1,000 points. For example, a seller with one intellectual‑property (IP) complaint (‑80 points) and two minor listing flags (‑15 points each) would start at 1,000, lose 110 points, and display a score of 890.
2. Color overlay remains — The familiar green, yellow, and red bands still appear, but they now sit on top of the numeric value. A seller at 650 points sees a green overlay, indicating a comfortable buffer, while a score of 420 triggers a yellow warning that calls for corrective action.
3. Real‑time updates — Whenever a violation is resolved or a new issue is opened, the point total adjusts instantly, and the color status may shift accordingly. If the same seller from step 1 resolves the IP complaint, the score climbs back to 970, turning the overlay solid green.