Amazon Requires EU Sellers to Prove GPSR Compliance via Account Health Page
Amazon has moved GPSR compliance to a dedicated tile on the Account Health page; the cut‑off date has passed and any non‑food EU listing lacking the EU‑registered manufacturer, authorized representative contact and safety PDFs will be automatically deactivated. The rollout covers Amazon.de, .fr, .it, .es and .nl and adds a rolling eligibility list that sellers must check daily.
Overview
Amazon is now mandating that every seller of non‑food items on its European marketplaces prove compliance with the EU General Product Safety Regulation (GPSR) through a new workflow on the Account Health page. The deadline has passed, and any listing that lacks the required documentation will be deactivated, making immediate action essential for anyone with inventory in the EU.
Key Points
- Dedicated compliance hub — All GPSR paperwork is submitted from the Account Health section, eliminating the previous scattered approach that required multiple uploads across different pages.
- Rolling eligibility list — Amazon continuously adds brands and individual offers to a live roster; sellers must check this list regularly because new items can become subject to GPSR after the initial deadline.
- Mandatory data fields — Submissions must contain the EU‑registered manufacturer name, the contact details of an authorized representative, and safety‑related PDFs or images; even exempt products need a formal “exemption acknowledged” tick.
- Automatic deactivation — After the cut‑off date, Amazon will automatically suspend any offer with missing, inaccurate, or expired information, removing it from all EU storefronts.
- Broad applicability — The rule covers every non‑food consumer product sold on Amazon.de, .fr, .it, .es, and .nl, meaning the majority of EU sellers will be impacted regardless of product category.
How GPSR Compliance Works
- Access the Account Health workflow — Log into Seller Central, navigate to the Account Health page, and locate the “GPSR compliance” tile; for example, a seller of silicone kitchen tools will see a red alert next to the SKU that needs documentation.
- Upload required documentation — Provide the EU manufacturer’s legal name, the authorized representative’s email and phone number, and attach safety data sheets or test reports in PDF format; a toy manufacturer might upload a CE‑marked test certificate alongside the representative’s contact sheet.
- Submit and await verification — After clicking “Submit,” Amazon runs an automated check; if the data matches its records, the listing status changes to “Compliant,” otherwise the seller receives a detailed error message indicating which field is invalid, such as an expired representative contract.
Analysis & Recommendations
Why This Matters
Non‑compliant offers are removed from all EU storefronts, risking loss of sales—e.g., a seller with 1,200 SKUs discovered 150 flagged items and could lose up to 12 % of revenue during peak periods. Early compliance avoids sudden deactivations before high‑traffic events like Black Friday.
Key Takeaways
- GPSR paperwork is now submitted exclusively via the Account Health > GPSR compliance tile; missing data triggers automatic deactivation.
- Mandatory fields include EU‑registered manufacturer name, authorized representative email/phone, and safety PDFs; even exempt products need an “exe...
- Amazon maintains a live rolling eligibility list that adds new brands/offers continuously, so daily checks are required.
- A seller with 1,200 SKUs found 150 non‑compliant items, illustrating the scale of potential impact.
Recommended Actions
- →Log into Seller Central, go to Account Health > GPSR compliance tile, filter by “Non‑compliant” each morning to identify flagged SKUs.
- →Upload the required manufacturer name, authorized representative contact, and safety PDFs for each flagged SKU directly in the workflow.
- →Update any changed authorized‑representative contracts and tick the exemption box for exempt products before the next Amazon audit.
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